Privacy Policy

We want to start by letting you know that your privacy is important to us. Express Seed Company (ESC) is the sole owner of the information collected on this site. ESC will not sell, give, share, or rent this information to others not affiliated with ESC in ways different from what is disclosed in this statement.

Information We Gather From You

When you visit ESC, we collect information about your visit. We collect your IP address, browser type, domain name, and we log the length of time of your visit and the number of times you visit and purchase goods and services from us. We use this information to gather aggregate demographic information about our visitors, and we use it to personalize the information you see on our website. Even more so, the IP Address is used to help identify you, your product/service preferences, and your past purchases. The IP address is not at all linked to any personally identifiable information. We keep this information for our internal use; in order to personalize the site.

Cookies

When you visit our site, your browser will be asked to allow a permanent “cookie” to be placed on your computer. A cookie is a very small text file stored on a user's hard drive. It does not contain any personally identifiable information, such as your name, address, or e-mail address. The cookie enables us to collect information concerning where our customers are coming from and how often they visit our site. This allows us to better understand, as a whole, the preferences of our users and thereby create new products or services that better attend to those preferences. We also collect certain technical information from your computer, such as the IP address and the address of a referring website, if any. This information also allows us to enhance our site to our better suit our customer's preferences. If you have your browser configured to accept cookies, it will accept the cookie and place it on your computer's hard drive. You can visit our site without accepting cookies if you choose to do so. With most web browsers, you can configure your browser to reject all cookies or to notify you when a cookie is set. Check the help menu of you browser to learn how to change your cookie preferences. You are certainly welcome at our website if you use this software and you can still use most of the features on our website, but we may not be able to offer you all of our personalized services. One last thing, we will not sell or provide the information collected by a cookie to any unaffiliated third party for any purpose.

Surveys

ESC may, occasionally, request information from our users and customers by using surveys. For example, we might send you a customer satisfaction survey. Participation in these surveys is completely voluntary, and all users and customers are free to choose whether or not to participate in the survey and to disclose as much or as little information as they wish. The requested information typically includes the customer's first name, as well as information relating to the customer's experience at ESC, or their opinions on products they have purchased. Survey information will be used internally to monitor or improve this site, and after attaining user permission, may be posted on the site to provide information about our products to other users.

Security

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. ESC has very strict policies and procedures designed to protect the privacy of our customers and subscribers. We will never share or sell your personal information with any external organization. Any personal information you wish to provide is also protected internally. All personnel with access to personal information are aware of our policies and any breach of policy could result in personnel action. As we stated above, we do use aggregated information to determine trends and visitor needs and the information provided by your order is subject to such use. This information is analyzed and used as input to improve our site or is presented to affiliated organizations for market research; however, no personal information is divulged. If you decide to submit an e-mail address to us in order to receive a price quote you may be assured that you will not receive separate e-mails from other unaffiliated marketers as a result. All inquiries are used for a one-time purpose only.

Service Providers and Suppliers

Some of the products we sell require us to provide your name, address, phone number, and product serial number to the third party service provider/supplier that requires this information to activate the service or provide the product. These third party service providers/suppliers have their own privacy and data collection policies that are not controlled in any way by ESC. We have no responsibility or liability for these policies.

Credit Card Companies and Shippers

When you buy something from ESC, we send your credit card information, name, billing address, and the amount of your purchase to your credit card company to verify and authorize the purchase. Your name, telephone number, and shipping information must be provided to third party shippers so they can deliver your purchase.

Links

This website may currently, or in the future, contain links to other sites. Please be aware that ESC is not responsible or liable for the privacy practices of any other site. This privacy statement applies solely to our website and our company. Please be aware of when you leave our site, and we urge you to read the privacy statements of each and every website you visit.

Choice/Opt-Out

At the point where we request information about the visitor, our website provides users the opportunity to opt-out of receiving communications from us and from any information sharing efforts described above. Please be aware that in order to accomplish the transaction certain information must be shared as described above.

Users and customers have the following options to affect the choice to opt out as described above.
  1. Online via your account
  2. You can send email to: custservice@expressseed.com
  3. You can call the following telephone number: 800-221-3838
  4. You can send mail to the following postal address:
        Express Seed Company
        51051 US Hwy 20
        Oberlin, OH 44074

We believe you should have the ability to access and edit the personal information you have provided. During the online ordering process you can review, change, or delete the information you have submitted. You may change any of your personal information in your account, online, at any time. We encourage you to update your information when it changes. You may ask to have the information in your account deleted or removed; however, because we keep track of past purchases and services we provide, you cannot delete information associated with past purchases and services.

This site gives users the following options for changing and modifying information previously provided.
  1. Online via your account
  2. You can send email to custservice@expressseed.com
  3. You can call the following telephone number: 800-221-3838
  4. You can send mail to the following postal address:
        Express Seed Company
        51051 US Hwy 20
        Oberlin, OH 44074

As this privacy policy may be updated from time to time, we recommend that you review it periodically. Whenever we change our privacy policy, we will post a notice on our homepage indicating a new version is available. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected. OR use of information which we gather now is subject to these Notices and Terms as modified.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personally identifiable information to law enforcement authorities, third parties, and other organizations when required by law or when we have a good-faith belief such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our Website or when we believe it is needed for fraud protection and/or credit risk reduction.

Contacting the Website

If you have any questions about this privacy statement, the practices of our website or company, or your dealings with this website, you can contact us at:

Express Seed Company
51051 US Hwy 20
Oberlin, OH 44074
Phone: 440-774-2259
Fax: 440-774-2728
custservice@expresshome.com